I couldn’t believe my eyes! Yesterday, I sat down to write a blog post about my problems with Twitter, and saw Parul Agrawal’s article 7 Ways to Survive (and Thrive) When You’re Banned From Social Media on entrepreneur.com. The timing for that article was perfect!
So, my story goes like this:
This spring, I created a Twitter account related to this blog (@byproducted). I thought it would be a great way to connect with like-minded people.
This was not a spur of the moment idea. I had planned for this. I knew 20-something Twitter accounts I would want to follow immediately, and I had planned a few tweets beforehand as well, so I was able to schedule them right away. I used Twitter’s own scheduling tool. I posted 4 or 5 scheduled tweets and retweeted/commented on something a few times.
A week later, I noticed I was able to login to my account but couldn’t do anything there. I couldn’t tweet, retweet, comment, like or anything. I got a pop-up saying: “This request looks like it might be automated. To protect our users from spam and other malicious activity, we can’t complete this action right now. Please try again later.” Trying again later didn’t help.
I submitted a question to the Twitter help. Because I didn’t receive any confirmation that my question had been received, I don’t know what happened with it.
I tried googling for help. I thought there must be others with the same problem. There was a lot of discussion on the internet that if one can login, but cannot do anything else, the account has been suspended.
I also noticed that when you google the account, you see a warning saying that the use of the account has been restricted, because there has been some abnormal activity.
I had not received any information from Twitter about suspending the account. I was pretty sure, that I should get an email, or a message on Twitter, or something.. To the best of my knowledge, I have not violated the Twitter rules. I have no idea what is going on.
Because the problem persisted, I filed an appeal with a different electronic form on Twitter Help Center. This time I got an email saying that I should change my password. But after that: nothing. No email, and nothing has changed with my account.
Then I found an extremely helpful person, who told me that the account is in limited mode. This seemed to be the case. He, however, told me that I should have received some information from Twitter that the account is now limited. He also told me that typically this kind of limited mode doesn’t last very long.
Well, it has been weeks, and still no change and no information.
If you’ve had this problem, please share your experience in the comments.
And, please, share this post! I am trying to find someone (from Twitter?) who could tell me, what went wrong, and whether or not the @byproducted account will ever be in use again.
Usually, I write about online learning possibilities on this blog. This time, though, I wanted to tell you this story to remind you that no matter how much you try to plan and study beforehand, the reality is complicated, and you cannot prepare for everything. Sooner or later, you just have to take a chance and try things.
I’ll let you know, how things progress.